iphone – Page 3

iPhone 2.1

Two months on from it’s launch, the iPhone today got it’s biggest software update so far. My thoughts on the upgrade are below:

– Backup does work a lot quicker than before. It now doesn’t get in the way of syncing
– Application installs on the phone via Appstore are so much quicker – 10 times quicker, or so it feels. Makes installs so easy and quick to do
– Syncs are overall more speedier
– Contact list scroll lag has gone
– Text and keyboard lag seems to be fixed
– Updating app’s will remember their screen position
– New 3g and edge icons
– Signal strength meter at home is now 4 bars instead of the 1 that I’ve had since i got the phone. Speedtests are much the same so it looks like the bars are just a fix to more accurately display connection rather than being a better connection
– Mail – failing to get some mail content tonight which was allegedly one of the issues fixed…an issue I didn’t previously have
– Genius playlist is nice but due to size of iPhone and amount of music it’s not as useful as it is in iTunes
– Battery life – who knows. Too early to tell but I have zero expectations of any sizable improvement to battery life

The biggie for me are the third party application crashes as I’ve suffered this problem for the last 4-6 weeks. Is it fixed? No idea! First install of firmware and no app’s worked. I then tried syncing again and some worked. Decided to start fresh and do full restore without using an old backup. All app’s installed but none would work. I then wiped all the app’s, sync’d, re-downloaded the app’s and sync’d. Still no joy. Then I installed an app from the Appstore on the iPhone – yay they all work. Or so I thought. Some didn’t. Tried them all and around half were still failing. I then downloaded another app from the Appstore and now all the applications are working.

While this sounds like problem solved that is the same behaviour I’ve seen up to now so it will take a few days/weeks before I’m convinced that particular issue has gone. It also seems there’s a couple of things missing. No background notification feature which was supposed to launch this month. I’m also disappointed that after boasting of 3000 app’s and 100 million application downloads that there is still no easy way to see only new additions to the Appstore. iTunes 8 and the new firmware should have had this feature added at the very least.

Those negatives aside it’s good to see the iPhone has lost it’s beta feel. Basic functionality now works well and with all the app’s back up and running it feels far more useful again. Lets hope it stays this way over the coming weeks.

Sunday Night Blues

What a lazy weekend. Potentially the only productive output from this weekend is this post. Embarrassing. Especially when this post is just really a thoughts post. A post made up of tweets really. OK, long tweets.

Starting on a high, aren’t the Olympics just superb! I’ve spent most of the weekend in front of the TV or the BBC Olympics site watching the Brit’s success. Unbelievable. Usain Bolts run was jaw dropping, Michael Phelps achievements will probably go unmatched for decades, it’s a great games so far. Still a week to go so plenty chance for more British golds. A week before Boris Johnson is handed the Olympic flag. Mind boggling. Seb Coe did joke that 5000 Morris dancers would be used for Britain’s eight minute segment during the closing ceremony but it does make you think – what will we do?
iPhone is still causing me grief. App’s have stopped working three times in a fortnight meaning a re-install to get them going. My paid app’s now work as my account history has been restored but if they fail I can’t download them again – I need to buy them again. Apple have assured me that they are trying to fix my issues and that they have noted to get in touch with me again. Cheers.
New app that came out on Thursday on the iPhone is Simplify Media which allows you to stream music to your iPhone from your home computer – Mac, Windows or Linux. It’s buggy but when it works it’s superb. Worked well for me over 3G too. You can also invite friends who can listen to your library and vice versa. If they can iron out the bugs and make it more reliable this takes away the size issue of the iPhone. All my music…anywhere. Some screens from the app below.

Weight loss has stalled. However stall is no surprise as I’ve been eating more and doing less exercise. So need to get back to what I was doing as I want to lose a bit more by the end of the year. So it was back in the saddle today with a 19mile cycle. Felt good.
Contemplating blog restyle. Again. In fact, contemplating blog and what I should do with it. Again. It’s not really doing what i want and I’m not publishing what I really want to publish. What to do?
Last iPhone comment – here’s why I waited for 3G iPhone:
3g – download – 1.67mps (1666kbps/203kB/s)
3g – upload – 0.25Mbps (254 Kbps / 31kB/s)

Edge – download – 0.34 Mbps (340 Kbps / 42kB/s)
Edge – upload – 0.05 Mbps 949 Kbps / 6 kB/s)

Quite a difference and the 3G makes it usable, unlike edge which can be pretty frustrating.
Everyone seen Dark Knight then? I had a draft post that I couldn’t be bothered finishing off. Basically it said ‘I loved the Dark Knight’ and I’m a Batman geek. It’s dark and very true to the comic featuring many characters and scenes from comics like Hush and Long Halloween. Watching in the Imax was pretty special and the opening robbery scenes and those in Hong Kong were amazing. Heath Ledgers Joker was very impressive and contrasted so well with Batman. Film ended on a muted note but that felt the right thing to do. Loved the real world feel of it all. Using special effects sparingly I think emphasised the fact that Batman is a normal guy – no special powers. Lot’s of gadgets but no powers. Hopefully there will be a third in a few years time.
Rangers have made some interesting signings in the last four days. Pity they weren’t three weeks ago when they might have made a difference. Someone needs to be held accountable for why these signings took so long.
One last moan. Dog owners especially the one that lets their dog shite at my front gate. Fuck off please. Thanks.

iPhone Clusterfuck

I’ve had the iPhone almost four weeks now and thought it was time for an update. Well, that’s bollocks really. Yes I’ll detail how it’s been so far but this week has seen a few screw up’s for my iPhone that have left a pretty bad taste. Seen as a whole the iPhone 3G is turning into a clusterfuck for Apple.

The first three weeks of use were very good. The range of app’s in the store is good unlike their stability. However most of the app’s have now had point releases which has improved stability. There’s still an occasional crash but not nearly as many as was seen in the first week. The Apple app’s have all behaved pretty well but with the occasional slowdown and glitch. Texting for example usually works well but every 1 in 5 texts would see the keyboard input lag terribly behind my typing. Restarting the texting app would sort that problem but it was very annoying. Since the 2.0.1 update I’ve not seen the slow keyboard lag again so not sure if it’s coincidence or if it’s actually fixed. As with most Apple updates they don’t detail exactly what’s been fixed, just vaguely write that it addresses numerous bugs.

Speaking of updates, iTunes and the Appstore app should keep your iPhones app’s up to date making management of the software on the phone a trivial task. However I’ve had mixed results with these features over the month. A couple of on iPhone updates via the Appstore have went less than smoothly resulting in the phone crashing. iTunes also seems to get it’s knickers in a twist as to how many updates are available. iTunes tells me I have one update available but on checking properly in iTunes it then say’s there are six updates available (there is actually only two updates I need – the rest I already have) and it also lists the app’s multiple times. Looking in the iTunes folder under Mobile Applications I can see that multiple versions of the app’s are stored but they don’t tie up with the number of updates that iTunes wants to download. Very weird. Downloading just one of the application updates removes all the duplicates for that application so it looks like a graphical glitch only.

Browsing the Appstore via iTunes or on the iPhone is pretty easy but they don’t make it easy to see what’s new. There are almost 1500 app’s now available for the iPhone yet the only way I can see what’s new is to visit iTunes, goto the store and view All iPhone Applications sorted in date order. Unfortunately updated app’s are included in this sort which can make tracking down new app’s tricky. Surely it’s not hard to add a category called New Applications that only lists, you know, new apps? I can make use of third party RSS feeds for new app’s but I shouldn’t have to. Also, there needs to be trial versions of software. If it’s free then it’s fine. I delete it if I don’t like it. But for paid app’s I’d like to try before I buy. Twitterrific and Exposure offer free versions supported by adverts so you can see how good (Exposure) or buggy (Twitterrific) is before parting with cash. There’s a few games also taking this route – cut down free versions to hook you in but the reality is you can see what your getting before you part with some cash.

However as a whole the phone has worked really well. The keyboard input for me is a lot quicker than normal phones, e-mail and Safari browsing is superb and I’ve used the internet on the iPhone lot’s over the last few weeks – so much more than on the old k800i. The media playback can’t be faulted. Calling it a phone is selling it short really. It does so much more than my other phone’s and it’s a lot more convenient to check mail and send out a quick e-mail on the iPhone than it is to launch the laptop or desktop for a quick task. I still think battery life is pretty poor though. It needs to be charged every day if you use it at all. Talking to N95 owner’s that’s what they are used to as well but it feels over the top for me. Oh, how could I forget the backup. It takes waaaaaay to long. Those aside, best phone I’ve owned and I can’t see anything on the market to compete with it. However I then had two separate issues this week that have left me unimpressed.

On Monday I tried to update one of the app’s I had paid for and had been updated. On trying to do this via iTunes or the iPhone’s Appstore I would get an error. On iTunes I would get the following nonsense message:

MZCommerceSoftware.OwnsNoneSoftwareApplicationForUpdate_message
You cannot update this software since you have not owned the major version of this software

Strange. On the iPhone I would get the following different messages. I love that in the first screenshot I’m told to click OK – I’d love to if the button existed.

So for this one app it looks like iTunes/iPhone thought I didn’t own it. The app itself didn’t run either but other app’s seemed to run fine. I put it down to a problem with the application itself and left it at that. On Tuesday 2.0.1 came out so I upgraded hoping it would address a number of issues including fixing the app update issue. How wrong I was.

The update took around 30-40 mins and on restarting all looked well. Swapping between screens showed there was a bit of zip like the forums had suggested. I tried a few text input’s and couldn’t see any lag. I then tried updating the app again – same problem. Now there were a few app’s in iTunes available for update – all reported the same ownership problem. Worse, no third party app on the iPhone worked. Not one. They all launched and then crashed back to the home screen with no error message. Nothing to go on, nothing to check. I looked around the forums and could see other folk with the same issue. I also started digging into the updating problem which seemed to be related to de-authorsing and re-authorising your computer in iTunes. I tried this a few times and it made no difference. I rebooted the Mac and the iPhone – still buggered.

I then checked my purchase history in iTunes. All gone. Nothing. I checked I was logging in properly and that my receipts e-mailed to me were using the same account. They all were. I could now understand why nothing was updating. I wanted to get a free update on a purchased app but iTunes/Appstore on checking my account thinks I haven’t bought it. My receipts and credit card tells me otherwise. I logged the issue with Apple who said they would get back within 48 hours. They eventually did to tell me that this was a serious issue that they want to help me with and it’s been passed on to someone else for assistance. We’ll e-mail you once this has been investigated. Nice. No indication of when to expect that e-mail but take comfort, “Apple wants your iTunes experience to be as enjoyable as possible”.

On searching the forums the app’s not launching and the app’s not updating seemed to be two different issues. Some success was had by people doing a restore. I tried this but it made no difference. In fact the restore was a major pain. It took three attempts before the restore fully worked and took the best part of the morning to get back to the point of having app’s and music/video’s back on the iphone. Not slick at all.

The next way of addressing the launching issue was to remove all your app’s then reinstall. Except I can’t reinstall as I need to buy them to install them (well, the paid ones anyway). I tried the buying just in case it was another crappy dialogue box with the wrong button – I’ve now paid twice for an app so expect a refund. However removing and re-installing a free app got it to work. So the solution to getting an app to launch (if your having this problem) is to remove all app’s in iTunes and also removing them all on the iPhone one at a time, syncing the iPhone, then downloading the app again. Ouch ouch ouch. This is like Windows. This is like a typical support line which wants you to use the disks that came with your computer to wipe, format and start again. Checking the forums this morning and there’s an alleged solution from an Apple rep – http://discussions.apple.com/message.jspa?messageID=7816054#7816054. That’s not a nice solution to work through and I can only hope that the bug(s) that are causing this are being worked on for 2.0.2. I guess it will be hit and miss as to which applications lose saved data. Sigh.

So has my Apple bubble burst? The iPhone is a great piece of technology but it doesn’t measure up to the reliability of the other Apple products I’ve used. iPhone’s OS 2.0 is buggy and really should have been held back for further improvements and testing. 2.0.1 seems to be more stable than 2.0 but it’s hard to see past the problems people are having and think everything is OK. I’ve not even mentioned the issues with MobileMe which resulted in Apple giving all users an extra month free and now the admission from Jobs that MobileMe shouldn’t have launched at the same time as iPhone 3G tell’s me that Apple is stretching itself. What about the reception issues? I know of 2 iPhone 3G owners that have had 3G reception problems that they don’t experience on other phones. What annoy’s the most is that the phone as a whole is great. I can’t see an equivalent on the market that can do all it can despite it’s hardware shortcomings (camera, keyboard etc). The launch issues however are now rumbling into a second month. For customers new to the Apple platform they’ll see this as standard Apple, the way all their products work. Customers that Apple are unlikely to see again unless they get on top of these issues quickly.

I’d still recommend an iPhone but it’s not for everyone and if your in no rush I would wait until nearer Christmas so that the issues can be ironed out. Of course wait until Christmas and you’ll not want to upgrade as there will be a ton of rumours about next years iPhone. So roll on Christmas – maybe I’ll have my iTunes account fixed by then.

iPhone One Week On

One week done and it’s time to share some thoughts. In no particular order:

The iPhone 3G uses a lot of battery. For the first few days I had to recharge daily. However with some careful management that seems to be stretching to two days now. The biggest difference for me was made by managing 3G and wi-fi networks. At home I use wi-fi, elsewhere I use 3G/Edge. So at home i switch off 3G, outside home I switch off wi-fi and only switch on 3G when I actually want to use faster access. Management of these settings has made the biggest difference to the battery life.
The on screen keyboard is really good. Much faster than I imagined and great for texts, e-mails, tweets although I’m sure a long blog post/document creation would be pretty painful.
iPod is great. Coverflow really works well on a screen this size. Music sounds much better than my old iPod.
Some of the AppStore app’s have been pretty buggy. I guess that’s to be expected but it’s still annoying when you launch an app and it either repeatedly crashes or, worse, requires an iPhone reset.
Call quality is excellent and taking phone calls while listening to iPod works well.
Twinkle appeared on the app store yesterday and is a great Twitter client. Looks good and has a nice location based feature where people in 10, 25 mile radius to you can see your tweets and easily respond. For me it’s work so much better than Twitterrific which is buggy and allow in comparison.
App’s launch quickly and it’s easy to move between sending a text, getting mail, browsing and then back to some video’s or music.
When I’ve been typing I occasionally notice some lag. It’s like the key’s are taking a half second or so to register and then appear. Nothing to bad but there are reports on the net than some people are seeing scary 20 second delays in typing. Hopefully these issues are firmware fixable.
Love the text’s layout. Just makes so much sense when you see then laid out as an iChat sesion.

Great phone and despite it’s shortcomings it’s the best I’ve owned. It’s easy to do and does so much more than other phone’s despite it having inferior hardware.

Some more app’s anyone?

More iPhone chat unfortunately. I threw on three more app’s tonight and all of them are working really well. The first is Vicinity. Using the location services on the iPhone it works out where you are and provides easy access to a list of local services.

The first list is to Wikipedia providing snippets to articles from around your locale with links to the full Wikipedia articles. You can also see a list of nearby places. This is a mish mash of all the different important buildings and services that are close to you. You can then see different services in more detail – banks, hotels, restaurants. The list generated was pretty accurate for me and selecting a restaurant allowed you to easily call it and then get a map with directions from your current location. This will be really handy for me as I’m working away from home quite a bit more. Couple of issues though. The list of services is often missing results and those returned can be out of date. Secondly, reading the reviews on the Appstore shows that it’s results are very hit and miss. While it’s only £1.79 to buy, it would be nice to have a demo for some of these app’s.

Next up is Tuner from Nullriver (the people behind the excellent Connect360 and Medialink). Tuner has one role in life – let you browse and listen to internet music streams. The range of streams is massive. In fact it’s pretty bewildering just how many there are but you can bookmark favourites you find over time. Streaming worked really well over wifi and was pretty good on 3G too. What’s really nice is that for £2.99 I have easy access to almost any music I want.

Finally, some humble pie. I posted at the weekend that I was tired of last.fm and didn’t really mind not being able to scroble from the iPhone. The last bit is true but the free last.fm app for the iPhone is superb. Amazing. My favourite iPhone app so far. You login in to your last.fm profile and via the app you can listen to a radio station based on your previous listens. You can also see what your friends have been listening too and listen to stations based on their tastes. What I really liked was browsing to charts, seeing artists and listening to music from them or similar to them. It worked really fast on wifi with small buffer pauses only. On 3G it worked but was less effective. Buffering was longer and moving to the next track started the buffering process again. But the app is free, the music is free so hard to be too picky. No scrobling either but I’m sure that’s down to the background process nonsense from Apple. Music can be bought from the iTunes store with ease if you like what you hear. Did I mention this was free?

Do you need Last.fm and Tuner? Probably not but each does generate different results and Tuner wasn’t to expensive. Lot’s of travel tomorrow so be interesting to see how the iPhone performs away from home with more usage and a different, less populated, location.

iPhone 3G – First Impressions

So after Friday’s fiasco yesterday went a lot smoother and I picked up my iPhone without a hitch. Apple called, I went in to the store, was taken by the queue’s and processed within 10 minutes. Sweet but a shame that couldn’t have happened on Friday. So how is the iPhone? Beyond expectations so far.

Setup was straightforward and unlike Friday Apple weren’t activating in store. I popped in the sim, plugged the iPhone into the dock and registered the iPhone via iTunes. O2 then sent three texts with O2 logins, passwords and welcomes. The phone came half charged so you could use it right away. That all took 5 mins. Using the touchscreen for the first time is a joy. The phone feels great in the hand. It’s not too sllppy but it does grease up very quickly. The screen is easily cleaned but the back isn’t. It collects fingerprints and dust/dirt which is hard to remove. Anyone who has a PS3 will know what I mean. I’ll be picking up or ordering a case protector – probably won’t bother with a screen protector though. It looks really durable and if it’s like the last iPhone will be good at resisting scratches. What’s also notable is how loud the speakers are and how clear the reception is. I was impressed and according to Shakeel it’s a step up form the original iPhone. So what did I do first? Hit the Appstore.

I guess I went a little bit crazy and picked up a fair few app’s. I did this via iTunes and they sync’d quickly…but then again they are all pretty small. Since that first splurge I’ve downloaded via the Appstore application on the iPhone. Works really well even over 3G. The nice thing is the Appstore will tell you when updates for your purchases are available. Previous phones have depended on me to update the software which I never did. So, some quick thoughts on the apps.
Continue reading “iPhone 3G – First Impressions”

iFail

What should have been a post saying ‘woo – iPhone rulez’ has turned into a sorry saga. No iPhone for me today and at the moment, no date from Apple on when I’m likely to get one either.

I didn’t fancy queueing much this morning and driving by the local O2 store I was surprised to see around 40 people in the queue. That sealed the deal and I headed into town. The Apple store queue was quite light and they were obviously expecting more as they had lots of crash barriers out…and one security guy for every four customers! Looking down to O2 the queue was also big so I stuck with the Apple store. Some folk were already inside when I joined and within 15 mins we were all inside…but no phones had been sold. Roll on to 09:00 and one hour after opening still no orders had been processed.

The 02 site that Apple had to use was constantly crashing. They had no idea when it would be back up but annoyingly we couldn’t leave our names and come back later. If you want a phone you have to stay in the queue. Some folk left as they had to get to work. Free drinks from Starbucks were provided but even at 10:00 there were still no orders processed. This wasn’t looking good. By this time I knew that a couple of friends had failed at O2 and Carphone Warehouse stores due to limited stock so there didn’t seem much option. Again people asked to leave there names before leaving the queue and they were knocked back by Apple.

Finally at 10:20 a loud cheer – first phone sold.

Then a shriek at 10:21 as the system crashed…again.

Common sense kicked in at 10:30 and those that wanted to go could leave their details and Apple would keep the phone for you, phoning you back when things started to work so you weren’t hanging around anymore. I left and as far as I know my iPhone is still at the store with lot’s of others as I don’t think they sold any/many at the Glasgow store today. Shame others that walked out earlier didn’t get that option. On the way back to the car park I passed a couple of O2’s and Carphones – lot’s of 8GB, no 16’s. So Apple have lot’s of stock they can’t sell…stores within a couple of hundred yards can sell them but don’t have any. Where’s the logic in that?

They’ve now pinged out an e-mail asking for patience and they hope to get things sorted quickly. I do hope quickly means tomorrow but I have zero expectation now and don’t expect to grease up an iPhone until well into next week. I hope someone at O2 and Apple is getting roasted for this mess. While some of the people in the queue feel it’s solely O2 to blame I disagree. Stock management could have been so much better and both companies have had weeks to prepare for this. I guess for both of them the hype and news stories from this launch is priceless no matter if it’s good or bad.

Of course, in the grand scheme of things it’s not a big issue. It’s only a phone and I’ll get one soon enough. Feel better for that little rant though.

Almost Here

Three days from now I hope to have me greasy paws on an iPhone. I decided against v1.0 due to lack of 3G but as time went on I think the bigger reason, and certainly the most exciting thing about Friday, is the applications that will launch in the Appstore alongside the new phone and the v2.0 software. The iPhone is a new platform and from that point of view I can’t wait to see what app’s are available.

What I’m not looking forward to is re-joining O2. When I was previously with them I was never entirely happy with contract or upgrades. The deal looks good though and I think they’ve been pretty fair with existing iPhone owners so clean slate time.

Biggest issue on Friday will be limiting the spending on the Appstore. And finding an iPhone if O2 is to be believed. Happy days. Exposure, Twitterrific Touch and Super Monkey Ball will be 1st day purchases hopefully.

The Wait Is Almost Over?

It’s almost a year since the iPhone launched in the states and around 7 months since the UK launch. It was a great device and I’ve lusted after one since launch. However I was on an existing contract, without jailbreaking you couldn’t add software and dropping back from 3G just didn’t appeal. The wait is almost over though. The biggest shock at next weeks WWDC would be no announcement of a 3G iPhone.

3G and GPS seem a stick on if you pull together all the rumours. What else would I like? 32GB, better battery life and a well stocked App’s store. MMS and video chat would also be nice to have and it will be interesting if all the .me rumours are true and that .Mac is really changing.

To be honest a 3G iPhone and no other extra’s would suit me just fine. Only slight worry – would O2 increase their tariff’s for 3G. Surely not? 3 days from now we’ll have all the answers as well as a release date. I’d love to be able to get one in the next couple of weeks. Roll on Monday.

Second Coming

So O2, Carphone Warehouse and now Apple in the UK have ran out of 8 & 16GB iPhones. Same is happening in America. It can only mean one thing (hopefully) – iPhone ver 2 with 3G will be here sooner than a soon thing. Or within the next couple of months.

As I was in contract and money was tight I didn’t get the iPhone back in November. But I will be picking up ver 2 assuming it is a 3G version, which it surely must be?! What else would be nice? A decent battery life although reports seem to be mixed on just how much juice the current version eats up. I’d also like a camera > 2MP and video would be smart too for those occasions without my camera. Those features along with the software that will start to flow from 3rd parties in June would make me very happy. Not really fussed with GPS. Oh, I would want MMS. Don’t send/receive many but I’ve had the feature for years so wouldn’t want to be without it now. Flash support too.

The one thing that niggles. If Apple are announcing the phone at the Jobs keynote in June would they really have let their current stock levels drop to zero? That would mean at least 30 days with no phones to sell? Maybe it’s stock mis-managment, maybe it’s clearing the decks and the current phone’s have sold more than expected, maybe it’s building up the hype or maybe it’s nothing? Time will tell.